Effective Date: February 2025

Welcome to PLUM Foundation (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our services. By using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

    We may collect the following types of information when you use our website creation services:
    • 1.1. Personal Information: We may collect personal information, including your name, email address, phone number, and business information when you sign up for our services or communicate with us.
    • 1.2. Payment Information: We may collect payment data for purchases, orders, or service requests, including valid credit card numbers, brands, and expiration dates. We store only very limited, if any, payment information (e.g. payment accounts, bank accounts, credit cards, or cheques) that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
    • 1.3. Website Information: In creating websites, we may collect content, images, and other materials provided by you to design and customize your website.
    • 1.4. Technical Information: We collect information related to your website’s usage, such as IP addresses, browser type, and access times.
    • 1.5. Cookies and Tracking Technologies: We use cookies and similar technologies to track user behavior on our website. You can manage your cookie preferences through your browser settings.
    • 1.6. Third-Party Information: We use Google Analytics to analyze visitor interactions to improve user experience. Rest assured, no personally identifiable information is collected.

  2. SMS Terms and Conditions

    SMS Communication Policy
    • 2.1. SMS Consent Communication: The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
    • 2.2. Types of SMS Communications: If you have consented to receive text messages from PLUM Foundation, you may receive messages related to the following:
      • Appointment reminders
      • Follow-up messages
      • Billing inquiries
      • Promotions or offers (if applicable)
    • 2.3. Message Frequency: Message frequency may vary. You may receive a specific number of messages per week or month, depending on the type of communication, such as appointment reminders, billing notifications, or promotional updates.
    • 2.4. Potential Fees for SMS Messaging: Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
    • 2.5. Opt-In Method: You may opt-in to receive SMS messages from PLUM Foundation in the following ways:
      • Verbally, during a conversation
      • By submitting an online form
      • By filling out a paper form
    • 2.6. Opt-Out Method: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
    • 2.7. Standard Messaging Disclosures:
      • Message and data rates may apply.
      • You can opt-out at any time by texting “STOP.“
      • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
    • 2.8. Help: If you are experiencing any issues, reply with the keyword HELP or contact us directly.
      • Verbally, during a conversation
      • By submitting an online form
      • By filling out a paper form

  3. How We Use Your Information

    We use your information for the following purposes:
    • 3.1. Website Creation: We use your provided data and materials to create and customize websites according to your specifications.
    • 3.2. Communication: We use your contact information to respond to your inquiries, provide support, and keep you updated on the progress of your website project.
    • 3.3. Improvement of Services: We may use your website usage data to enhance and optimize our services and user experience.
    • 3.4. Legal Compliance: We process your data to comply with legal obligations and protect our rights.

  4. How We Share Your Information

    We may share your information with third parties under the following circumstances:
    • 4.1. Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as hosting providers, domain registrars, and payment processors. These providers are contractually obligated to protect your data.
    • 4.2. Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
    • 4.3. SMS Opt-In and Phone Number Privacy: SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

  5. Security of Your Information

    We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, access controls, and regular security assessments to safeguard your data.

  6. Your Choices and Rights

    • 6.1. Access and Correction: You have the right to access and correct your personal information. You can do this by contacting us at 1-888-215-4513.
    • 6.2. Opt-Out: You can opt out of receiving promotional communications from us at any time by following the instructions provided in the communication. To opt out of Google Analytics in your browser, install the ‘Google Analytics Opt-Out Browser Add-On‘, provided by Google.

  7. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or a notice on our website.

  8. Contact Us

    If you have any questions or concerns regarding this Privacy Policy, please contact us at Phone Number: 1-888-215-4513.